How to buy from Ebay

Here are a few basic steps to get you started:

1. Find an item.

   Enter keywords into the Search box located at the top of any eBay page. You can also browse through our categories.
2. Learn about the item you found.

   When you find an item, read the item description carefully. If you have any questions that aren't answered in the item's description, you can ask the seller about the item by clicking the "Ask seller a question" link.

   Note: For listing of sellers enrolled in our PowerShip program, you can see the estimated time when the item will be delivered to you.
3. Review the seller's Feedback.

   View the seller’s business reputation on eBay by looking at his or her Feedback Score. You can also read the comments left by the seller's previous buyers to be sure that this is a seller you feel you can trust.
4. Bid or Buy It Now.

   Some items are sold in auction-style listings that require you to place a bid, while others use the Buy It Now option, allowing you to buy the item instantly. Buy It Now can be used alone or along with an auction-style listing. You can use your cart to combine multiple Buy It Now purchases. Check the item page to see what purchase options are available to you. Once you've found and reviewed the item you want, you can place a bid or purchase the item instantly using Buy It Now.
5. Pay for the item.
   

   • For auction-style listings: After you've won or purchased an auction-style item, you will need to send the payment to the seller and send the payment details to the seller. If required, you can communicate with the seller to organise shipping and payment. Check the seller's listing or email them to find out what the preferred payment method is and where you should send your payment. You can email your seller at any time by clicking the "Ask seller a question" link from the listing page. Your seller will also send you an email with information on how to pay and where you should send payment.
   • For Buy It Now items: When you decide to buy a Buy It Now item, choose a shipping method and a payment method offered by the seller. The item is yours as soon as you complete the payment process. If you paid using PaisaPay, the seller receives the payment instantly and can prepare to ship the item. If you used an offline method of payment (cheques, demand drafts, etc), the seller will ship the item as soon as the payment is realised. If you’ve received an eBay gift voucher, you can redeem it while paying with PaisaPay to enjoy special discounts and offers.
6. Confirm whether you received the item or not: After the seller has delivered the item to you, be sure to confirm whether you received the item or not in your PaisaPay Account. This is important to ensure that the transaction is completed successfully. If you do not confirm whether the item is delivered or not, it is considered to be a successful transaction, and you will not be able to claim a refund for the entire payment amount through PaisaPay. Learn more about paying with PaisaPay.

BUYERS TIPS :

Do your research

	Learn all you can about the item. Read the item description carefully. Make sure you understand details about shipping and payment options. Don't make assumptions about details that aren't included in the description.
	Find answers to your questions. If you have any questions or are unsure about the listing, click the Ask a question link in the listing. Common questions include "Do you accept returns?" and "How will you ship the item?" If you've already bid on an item and are having a problem communicating with a seller through email, you can request the seller's contact information.
	Check the seller's Feedback. From the listing, click the number in parentheses next to the seller's user ID. You'll see what other buyers have to say about doing business with the seller.
	Research the item's value. Look at similar completed listings bysearching completed listings. You can also visit online stores that sell similar items to help determine what the item is worth.
	Make sure the item is legal and allowed. If you have any doubts as to whether the item you're interested in is allowed, check our policies onprohibited and restricted items.

Consider your buying options

	Determine the maximum amount that you're willing to pay for the item. Take into consideration what the item is worth to you, how difficult it will be for you to find another one, and how soon you need it. Then determine the highest price that you're willing to pay.
	Understand what entering a maximum bid means. Our automatic bidding system means you can enter your maximum bid once and the system will automatically increase your bid only as much as is needed for you to stay the highest bidder without going over your maximum bid.
	Make every bid a serious one. Don't bid on multiple similar items from different sellers if you only want one. You could be the winning bidder in more than one auction, and you'd be obligated to purchase any items you won.
	Consider Buy It Now. Does the listing you're interested in have a Buy It Now option? If so, consider whether you are willing to pay the Buy It Now price in order to guarantee that you get the item without having to wait for an auction to end.
	Consider Best Offer. If the seller offers the Best Offer feature, come up with a price that you believe would be the best price for both you and the seller and make an offer for that amount. In some categories, you and the seller can counteroffer each other until you come to a price you both agree on.

Plan ahead

	Ensure your contact information and email address is up-to-date.Check your personal information to make sure it is correct. Also, check that any spam blocking software that you have installed does not prevent a seller from communicating with you.
	Start early if you plan to buy with Best Offer. The way to win with Best Offer is to start early in the listing so you can allow for time for the seller to respond.
	Plan for alternate computer access. If you have computer or connection problems, or need to be away from your computer, you can monitor your bids or other account activity by signing in to My eBay from any computer with Internet access

E commerce and Logistics

The race to sort, package and ship millions of products that Indians are buying online is becoming a hotly contested one in the Indian logistics industry as several companies launch innovative services to grab the growing business.

The lack of efficient logistics support has been a bottleneck for India's online retail industry.

Typically companies that offered plain vanilla courier services found themselves called upon to provide rapid delivery for shipments ranging from books to electronics and furniture. "Initially logistics companies were not able to meet the requirements of online companies," said Sanjiv Kathuria, 50, who set up DotZot last year to offer logistics only for ecommerce firms. "That is now changing."

DotZot in which DTDC one of the largest logistics companies in India holds a majority stake will set up collection centres in urban and rural locations where consumers can pick up packages and drop off the ones they want to return.

The company, which is now on track to earn Rs 20 crore this fiscal and Rs 100 crore by 2016, uses DTDC's extensive network covering over 5,200 locations in India to deliver 12,000 shipments a day.

Also in the fray for a slice of this growing action are specialist startups like Delhivery and Ecom Express that are preparing to launch more focused services for the ecommerce industry. These ventures will set up warehouses with machines sorting out thousands of parcels and at the other end provide alterations at a customer's doorstep.

Such innovations have become vital to meet customer expectations in an industry that doubled in size within a year to reach Rs 12,500 crore last year. By 2023, online retail is expected to become a $56 billion (almost Rs 3.5 lakh crore) industry. "Every single online retail transaction needs to be delivered. The opportunity for logistics is as big as online retail," said Ashish Jhalani, head of advisory firm eTailing India.

Other large firms like Blue Dart and Aramex have also set up separate ecommerce divisions. A study by advisory firm Technopak showed that online retail will add $5 billion (over Rs 31,000 crore) annually to the income of logistics companies by 2021. In the next year just Snapdeal will generate business of about Rs 250 crore for third party logistics firms according to its cofounder Rohit Bansal.

Kathuria, a former India country director at logistics multinational TNT, said logistics companies have so far had to play catch up to meet basic requirements in this fast-growing industry. They have now established systems and processes to pick up packages from a number of sellers and ship them to multiple pin codes.

At a customer's doorstep they pick up returns and keep the online retail firms updated on the status of the package at every step of its journey. Even cash-on-delivery (COD), which accounts for about 60% of all online retail transactions, is under control, said the companies.

"We have built IT systems to track COD and have worked with partner banks to remit the money to their branches, sometimes multiple times a day," said Sahil Barua, 29, cofounder of Delhivery, which is backed by Nexus Venture Partners and Times Internet, part of The Times Group which publishes The Economic Times. Delhivery, which aims to earn Rs 60 crore this fiscal, was founded in 2011 and has a reach of 130 cities. Delhivery, which has an employee base of 3,000, handles about 50,000 orders a day.ith competition heating up in online retail, companies have started offering services like next-day and same-day deliveries, adding to the pressures on logistics companies. The need for speed and the requirement to reach customers in remote locations is driving innovation. "If online retail has to grow to the humongous numbers everyone is talking about then logistics has to reach the smaller towns," said DotZot's Kathuria.

DotZot is running a pilot for drop off points in Delhi and a few smaller cities like Rajkot. Here a customer can return a package at designated collection centres, where they are scanned by staff resulting in instant returns message to the customer and the online site.

The company is intending to launch a similar facility for pickups. The company is also working on a plan to launch multi-user warehouses. Here DotZot will pick up orders from sellers, stock them, do the packing and handle shipments.

Ecom Express, cofounded last year by a group of former Blue Dart senior executives, is setting up a fully automated hub in Delhi where machines will sort packages for shipments. "We will need to invest in automation at various levels otherwise we will not be able to handle the volumes that are being projected," said T A Krishnan, 50, chief executive of Ecom Express that has a of 59 cities.

The company has, in fact, identified specialised services as a source for growth. Ecom Express already offers services like delivery persons delivering packages wearing the uniform of the online retail site.

Online PAYMENTS

You always take a risk when you shop online: there’s a chance that thieves could steal your payment information and make purchases on your dime (or pay themselves fraudulently). That risk isn’t exclusive to online shopping – it can and does happen at brick-and-mortar stores as well – but it’s especially easy to put sensitive information in the wrong hands online.Your information is usually scrambled (or encrypted) into a hard-to-read format. But even when you do everything right – even at large, reputable websites – there’s a chance of a data breach or intercepted traffic. It’s even possible that the trouble is on your end: something as simple as a keystroke loggercan grab your card number or PayPal password.

It’s obviously important to keep your device secure and up to date, but what about the method of payment you use when shopping online – does that matter?

Payment Method Choices

You usually have a choice when it comes to paying: will you use a credit card, debit card, a payment service like PayPal, or some other option? Depending on your concerns, one of those choices might be better than another. Let’s look at the pros and cons of each payment method.

Credit Cards

The good: a credit card is often a good choice for shopping online. Fraud protection with credit cards is quite strong, and getting charges reversed is pretty simple (just report the suspicious activity to your card issuer or let them know you never received what you paid for).

The bad: you might think of your credit card as a tool of everyday life. Perhaps you use it regularly for personal and business expenses, and you might pay automatic or recurring charges with the card.No money comes out of your bank account – it’s the card issuer’s money that gets spent. As long as you act quickly, your liability canbe limited to $50, and in many cases you won’t pay anything for fraudulent charges.

If your card number is stolen, you’ll need a new card (and card number), you’ll have to update billing information in numerous places, and you may have to live without your card for a while as you wait for a replacement.

Tips: use your credit card only when you’re confident that it’s safe to do so and when you want the strongest consumer protection available. You can also get a one-time-use credit card number (depending on your card issuer) for online purchases, so it won’t matter if that number is stolen. Finally, consider getting an additional credit card that you only use online (or at sites you aren’t familiar with); you can keep a closer eye on that account and you won’t be inconvenienced if you have to ditch the card number.

Payment Services

The good: third-party payment services are also a good option for online shopping (PayPal is the most popular payment method, but others such as Google Wallet exist). These services can provide an extra layer of safety: instead of giving your credit card number or bank account information to  every website you shop with, you can keep that information in one central location (with PayPal, for example). If you shop at numerous sites or sites you’re unfamiliar with, you can reduce the number of places that hackers can find your information. These services may also offer some level of “buyer protection” in case your goods never arrive or you get swindled.

The bad: when things go bad (if you have a dispute with a seller) these accounts can get frozen while the company investigates. If you make a habit of disputing charges (and the disputes don’t end up in your favor), your account might even get closed and you could be banned from using the service. You can certainly live without a PayPal account – there are plenty of places to shop online with other payment methods – but PayPal is sometimes the easiest way to pay.

Tips: when you shop online, use a credit card as the funding source for purchases (if possible). That way, if there’s a dispute and the payment service doesn’t decide in your favor, you can dispute the charges again with your credit card company where you might have better luck.

Debit Cards

The good: debit cards are inexpensive payment cards that pull funds directly from your checking account. You don’t need to apply, get approved, pay annual fees, or risk racking up debt like you do with a credit card. Although it’s not required by law, debit card issuers often offer “zero liability” protection similar to credit card protection.

The bad: a debit card is linked directly to your bank account. If the card number is used without your permission (or if there’s simply an error somewhere), money comes out of your checking account – and you might not be able to pay bills and expenses with a drained account. Yes, there are fraud protections in place, but it can take 10 long days for the bank to return money to your account.

Tips: unless you’re extremely vigilant and have set up alerts on your checking account (and you have plenty of extra cash available), avoid using debit cards if possible. If you simply can’t use a credit card or a payment service, a prepaid card can help insulate your checking account from any problems.

Online Shopping or Physical Local store

Over the course of this festive season, ecommerce retailers like Flipkart, Amazon and others have issued huge discounts on their wares, beating the sales usually offered by brick-and-mortar stores. But how safe is it to buy online and what are the risks involved? We decided to tackle some of questions asked frequently by people around us: When I buy from a store, I feel assured because I’m getting genuine products, no fake stuff. How do I know that online stores sell genuine goods? If you buy a Samsung smartphone from Croma and you buy a Samsung smartphone from Flipkart, it’s the same smartphone. It’s not that Croma makes the smartphone they sell, and Flipkart makes their own smartphone to sell, and both of them slap a Samsung name on top. Samsung is supplying their phones to these sellers. Flipkart and Croma are the same middleman in the relationship of you buying something from Samsung. In short, there is no difference in what the stores sell, so you will get the same genuine products. How safe is it to buy online? What if I buy something and the product never ships? Or if the wrong product is delivered? How do I return the product or get my money back? This is the biggest deterrent to buying online. You don’t get to hold the product, so you aren’t assured that what you see is what you’ll get. And that’s a fair concern, wrong products have been shipped in the past, and in some cases, some buyers have got junk. But at least with the big retailers like Amazon and Flipkart, such matters are resolved relatively easily. They offer money-back guarantees on most products within the first few days, including a doorstep pickup; and for major disputes, there are agencies set up to inspect the product delivered to you. That said, we would strongly advise sticking to these reputed sellers and not spending money at smaller online retailers. Yes, they might be safe, but it’s a bigger risk. Is my personal data like bank details or credit cards safe? I’m worried hackers will steal my information, how do I stop that? Again, with the bigger online retailers, you don’t need to worry. They have enough checks and balances in place to ensure your details are safe. But if you are still concerned about theft, you can opt for Cash On Delivery, available for most products. So will I always get the best deals on online stores? No, and especially not if you are good at that most Indian of qualities: bargaining. Brick-and-mortar stores have salespersons and managers whose job is to ensure the sale happens; there’s no one pushing for that sale online. And you can use that to your advantage. While you will almost always get the best price online, sometimes, that price difference is so small that brick-and-mortar retailers will match it. Plus, if you’re good at bargaining, you can get some great freebies. For example, if you’re buying a TV, ask the salesperson to throw in generic HDMI cables for all the ports, or to upgrade the TV bracket to a swivel hinge. Buying a phone? A microSD card, screen protectors, and cases are the easiest bargaining tools. Check the price online first though. If you aren’t getting a better deal even by bargaining, then stick with e-retailers. How quickly will I get a product from online sellers? The biggest reason to go with brick-and-mortar retailers over online is the immediacy. You can walk into a store right now and walk out with the product you wanted; no online retailer can match that. Especially during festive season, e-commerce retailers haven’t got their act together yet. Delays in delivery are common during regular days too, so if you want an item by a certain date or time, you’re better off trusting the local shop. In short, as online sellers get better at delivery, the lower prices make them an instantly better purchase option. But for the time being, brick-and-mortar has an advantage when it comes to giving you what you want, when you want it.

Safer Online Shopping

opping online offers you several advantages such as speed, convenience of doing it from your desk rather than braving traffic, and a wide choice... But these advantages can only benefit you if you take care of the most important aspect while shopping online: safety.

Safety is of prime importance when shopping online -- you can face not only commercial loss if you are not careful, but in extreme cases stand a chance of your identity being appropriated. The following tips can help you determine whether the website you are planning to use is secure and trustworthy or not.

Be careful before you select a store
Do your homework. Go through the ratings and reviews given by previous customers of the website. Make sure you have one other way of contacting them; a phone number or a mailing address. Also, gather information about the website from the 'About us' section.

Review their shipping methods and policies to determine what carriers they use, their shipping rates, and if they provide tracking and insurance. Also find out where they ship from -- goods are sometimes sent from international locations, which require customs and extra time.

Misspellings and grammatical errors are indicators that a website might be fraudulent. You can simply browse through the website to check if it is authenticated and protected. Trust marks such as the VeriSign Secured Seal, or a green address bar in Internet explorer.

Colour-coded address bars are a feature of Extended Validation Secure Sockets Layer (SSL) certificates, which provide added information about a website's authenticity.

The site should not ask for more than your name, shipping address, billing address, credit card type and number, or expiration date.

Choosing a payment service 
Always be sure of your method of payment. If you have a choice, follow these tips to choose a more secure service: Read the privacy policy and make sure you agree with it. If you don't, go elsewhere.

Check for a stamp of approval from the BBBOnline (the Better Business Bureau Online) or Verisign.

Find out what others say about the service: check with your colleagues and friends.

Avoid third-party payment 
Never respond to email messages from third-party payment services asking you to confirm account details, such as passwords or other personally identifiable information. These email messages could be an identity theft scam, such as phishing.

Type the address of the payment service directly into your browser or use your personal bookmarks. If you need to update your account information or change your password, visit the website by using your personal bookmark or by typing the URL directly into your browser.

Check if the seller has been a verified member of the payment service for a few months or more. Some sites also allow you to check the seller's rating -- although these ratings cannot be guaranteed, they can be helpful. 

Never use your account to transfer money for someone else that you don't know. This might be an advanced fee fraud.

Be more careful when you purchase very expensive items, such as jewelry or computers, especially around the holidays and for items that are sold out in stores.

Before you enter your credit card number 
So, you've found the perfect item at the perfect price and you're ready the purchase. Before you enter your credit card number, make sure the store you've chosen abides by the following rules.

-- The company should only require personal information that's necessary to complete the purchase: You will probably enter your credit card number, address, and telephone number. Be wary if they ask for other information such as your PAN card, bank account numbers, license numbers or your mother's maiden name.

-- The website should use secure technology. When you get to the screen where you enter your credit card number or other personal information, make sure that the Web address begins with https and check to see if a tiny locked padlock appears at the bottom right of the screen.

-- In your internet explorer there is another layer of protection with sites that use Extended Validation (EV) SSL Certificates. The address bar should turn green to alert you that there is more information available about the website. The identity of the website owner is also displayed on the address bar.

-- An EV SSL certificate not only helps ensures that the communication with a website is secure, but also includes information about the owner of the website, which has been identified by the Certification Authority (CA) issuing the SSL Certificate.

Indian E - Commerce

Online shopping in its early stage was a simple medium for shopping with fewer options. The users can just place an order and pay cash on delivery. But, in last few years this field has been renovated to a high extent and hence fascinated many customers. Today, the online shopping has become a trend in India and the reason behind the adoption of this technique lies in the attractive online websites, user friendly interface, bulky online stores with new fashion, easy payment methods (i.e. secure pay online via gateways like paypal or cash-on-delivery), no bound on quantity & quality, one can choose the items based on size, color, price, etc.

Despite being a developing country, India has shown a commendable increase in the ecommerce industry in the last couple of years, thereby hitting the market with a boom. Though the Indian online market is far behind the US and the UK, it has been growing at a fast page.

Further, the addition of discounts, coupons, offers, referral systems, 30days return guarantee, 1-7 days delivery time, etc. to the online shopping and the E-Market have added new flavors to the industry.

The Key drivers of in Indian ecommerce have been:

• Increasing broadband Internet and 3G penetration.
• Growing Living standards
• Availability of much wider product range
• Busy lifestyles and lack of time for offline shopping
• Increased usage of online categorized sites
• Evolution of the online marketplace model with websites like eBay, Flipkart, Snapdeal, etc.

The Way Forward:

Social Media as a Lead Generation tool

Social media has now become the hub for the merchants which enables them to analyze the customer choice based on their purchase activities. Social network like LinkedIn, Twitter, Google+, Facebook and others have become a medium for easy log-in and purchase. Moreover, the clients can stay updated via the posts published on this media. Further, the advertising & promotions on these social sites has increased the chances of success of generating transactions to many folds.

Mobile Commerce:

The latest trend in e-commerce it to focus on mobile based shopping. Snapdeal now getting half of its traffic from mobile, up from 5% around a year back and flipkart gets 40% traffic from mobile up from 15%. As price of smart phone reduce, these figures will only increase. For this reason, the larger ecommerce firm has started focusing on mobile commerce. It is speculated that the next wave of digital commerce consumer will come thru the mobile.

Price comparison engine:

In the race to acquire customer, e-commerce sites offer deep discount and these discount vary from site to site depending upon its capacity to negotiate with the supplier. To get the best discounts, buyer need to search a plethora of sites. Here, Price comparison sites come in like mysmartprice.com, Pricedekho.com, freekamal.com and Junglee, etc. . The website compare prices over the entire web and provide users with the best available price. E-Commerce sale through these website are increasing and will further increase as consumers get more and more discount savvy.

Online Grocery Store:

Online grocery stores are gaining popularity in India due to absolute convenience, ease of shopping and a fast-growing market. Punexpress.com, Milestore.com, Atadaal.com have already entered the market and are gaining popularity. They provide discounted product and free home delivery. All of these stores are targeting the Indian housewife, who are yet to move to e-commerce way of shopping.

Innovation in logistics:

The addition of the new concept in the ecommerce industry had been recently observed when Amazon patented its new delivery model called the Prime Air which is expected to be launched in the upcoming years. This model will use the highly technically embedded drones or helicopters for the instant delivery of the items. These will be programmed in such a way that using a GPS system they will identify the exact address for delivery and drop the item right in front of the doors of the customers. These aerial vehicles will prioritize the public safety and are designed as per the commercial aviation standards.

Content Courtesy : http://ecommerce24.in/

IRCTC Ticket Booking in 2001

India first came into interaction with the online E-Commerce via the IRCTC. The government of India experimented this online strategy to make it convenient for its public to book the train tickets. Hence, the government came forward with the IRCTC Online Passenger Reservation System, which for the first time encountered the online ticket booking from anywhere at any time. This was a boon to the common man as now they don’t have to wait for long in line, no issues for wastage of time during unavailability of the trains, no burden on the ticket bookers and many more. The advancements in the technology as the years passed on have been also seen in the IRCTC Online system as now one can book tickets (tatkal, normal, etc.) on one go, easy payments, can check the status of the ticket and availability of the train as well. This is a big achievement in the history of India in the field of online E-Commerce.

Online Shopping - Growing Indian Lifestyle

Made my first shopping in 2009 , that time I brought 2 Sandisk pen drives from Tradus which was an ibibo venture.Had a great experience over the transaction and I was fully satisfied and there begins my journey toward exploring the on-line strategies,shops,offers discounts,markets etc. By this 6 years I have made more than 1k on-line purchases for friends and relatives . On-line market has already deepens its roots over Indian people especially youth ,who are not ready to pay excess for their desire to a retailer.

From the very first shopping, I was reality influenced by the ideas of sellers and promoters who tried to fulfil their customer values comparatively at lower price that the local retailers ,who tries to earn extra profit. Over these years the market growth was abundant  and shopping trends in India is now at its peak ,witnessing further growth towards maximum from maximum. Market greatly depend on dynamic pricing and discounts., more discount more will be the sale. Major shopping site are now periodically creating so called offer days to attract customers during festive seasons ( even if no local festival , the create one.). Strategy followed by major sites is not to earn heavy profit over a single selling , but to increase the number of sells to maximum and hence to earn collective profit. This is the reason why they are ready to provide amazing discounts. Also as another side of this on-line shopping trend is the ongoing remarkable improvement in the field of on-line service sector like Ticket booking,Bill Payments ,Deal buying, restaurant bookings, wallet payments etc..

Indian citizens , 10 year old to 90 year old is now making on-line shopping in India. it is a remarkable feature, major contribution to this was by the great development in internet facilities and smartphones which enable few steps shopping and checkout by simple clicks. Now one can buy even a big  jack fruit or  a latest apple iPhone from Indian on-line market. Major stores in India ,ranked by me according to pricing service satisfaction and after sale service over these years are as follows

1. AMAZON - Simply the Best

2. FLIPKART

3. SNAPDEAL

4. EBAY

5.PAYTM

6. MYNTRA

7.SHOPCLUES

8. JABONG

9.PEPPRFRY

10.INFIBEAM

11.GROUPON

12. FIRSTCRY

13.TRADUS

14. HOMESHOP18

15.TRADUS

16 ZOVI

17 KOOVES

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